Shipping & Delivery

At ROZKOO TRADE LLP, we are committed to ensuring your orders are delivered in a timely and efficient manner. These Shipping & Delivery Terms outline the process, timelines, and associated responsibilities regarding the delivery of your purchases.

Processing Time

• All orders are processed within 2-3 business days (excluding weekends and public holidays) after receiving your order confirmation and payment.
• You will receive a notification once your order has been dispatched.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the selected shipping method:

• Standard Shipping: 5-10 business days.
• Expedited Shipping: 3-5 business days.
• International Shipping: 7-21 business days, depending on the destination country.

Delays
Delivery delays may occasionally occur due to unforeseen circumstances such as customs clearance, weather disruptions, or other logistical issues. In such cases, we will keep you informed and work to resolve the delay promptly.

Shipping Restrictions
Currently, we ship to most locations worldwide. However, some products may have restrictions due to local regulations, and we may be unable to ship to certain regions.

Order Tracking
Once your order is shipped, you will receive an email containing tracking information and instructions on how to track your package.

Customs, Duties, and Taxes
For international orders, customs duties, taxes, and other charges may apply. These fees are the responsibility of the customer and vary depending on the destination country. Please check with your local customs office for further details.

Lost or Damaged Shipments

• If your shipment is lost or arrives damaged, please contact us immediately at [email protected].
• For damaged items, retain all packaging materials and the damaged product for inspection and claim processing.

Incorrect Shipping Information
Ensure that your shipping address is complete and accurate. ROZKOO TRADE LLP will not be responsible for delays or failed deliveries due to incorrect or incomplete addresses. Additional charges may apply for reshipping.

Returns for Delivery Issues
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, we will notify you and arrange for reshipment at your expense.

Need Assistance?
For any questions or concerns regarding shipping and delivery, please contact us at:

• [email protected]

We appreciate your business and strive to provide the best shipping experience possible. Thank you for choosing ROZKOO TRADE LLP.